Download Web Help Desk For Mac 10.2.0.16 Beta

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Web Help Desk For Mac 10.2.0.16 Beta
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General Info

Price: 180.00 USD (Buy Now)

Hits: 582 visitors

Publisher: MacsDesign Studio

OS Support: Mac OS X 10.4

License: Trialware

Date added: 17 Oct 2011

Last Update: 17 Oct 2011

Downloads: 176

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Publisher's description

Help Has Arrived. Our free help desk software is feature rich, intuitive, and creates instant productivity.

Help Has Arrived. Our free help desk software is feature rich, intuitive, and creates instant productivity.

This free edition contains:
- No Trial Period or Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year

Free help desk software features include:
- Self Service and Ticket Submission Portal
- E-Mail to Ticket Conversion
- Knowledge Base - Internal and External
- 2-Way E-Mail Communications
- SLA E-Mail Alerts and Reminders
- LDAP and AD Integration
- Run Help Desk Performance Reports


Changes on the new version:
· Fixed regression bug determining which Techs are eligible for auto-assignment. · Fixed CSS in list views to avoid unnecessary horizontal scroll bar. · Added option to delete tickets on merge or set a status (Setup > Tickets > Status Types > Options > When Merged).

Changes on the new version:
· Fixed regression bug determining which Techs are eligible for auto-assignment. · Fixed CSS in list views to avoid unnecessary horizontal scroll bar. · Added option to delete tickets on merge or set a status (Setup > Tickets > Status Types > Options > When Merged).


Available Translations:None

Version History

Version 10.2.0.18 Beta added on: 08 Nov 2011
Version 10.2.0.16 Beta added on: 17 Oct 2011


Related Tags:

Tags: EMail, Software, Ticket, software, Conversion, include, Portal, Knowledge, Submission, Service, Internal, Integration, Performance, Reports, Reminders, Alerts,

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